We're here to help family, friends and colleagues too

For those affected by a vestibular disorder, it's important for those closest to them to understand what is happening and to be able to provide the right support.

Vestibular disorders are not characterised by the usual visible symptoms and so it can be bewildering for friends, relatives and colleagues. One minute a person looks perfectly healthy and is engaging in 'normal' activities and the next they may be experiencing a severe vertigo attack, unable to walk, are vomiting and distressed.

If you are a family member, friend or colleague of someone with a vestibular disorder, it is important to understand as much as you can about their condition. Everyone is affected differently so it's important to understand how your loved one is affected, what symptoms they may experience and what their specific needs are when they are experiencing a vertigo attack. By being informed, you can help them to feel supported and more confident.

Life is likely to be disrupted from time to time, plans may have to change suddenly and appointments cancelled without any prior warning. Listen to their fear and anxieties - they are real and understandable because no one can predict when an attack is going to occur.

Don’t wrap them up in cotton wool but gently persuade them to take up their usual activities once they have recovered from an attack which can take sometimes take a few days; sometimes longer. It is important that the person affected is seen by a specialist experienced in treating vestibular disorders.

What is needed most is your love, reassurance, understanding, patience and acceptance to help them manage their condition.

Our information line is also available for family and friends. Please contact us for further information or to talk to a member of our team.

You can also download our information for family, friends and colleagues.

Employers - get further information here, including details about our awareness sessions for organisations.